Frequently Asked Questions

Resplendence is based in Cary, North Carolina and offers telehealth consultations for patients who are physically present in the state of North Carolina or Virginia at the time the visit takes place.

Your investment in yourself (your health, your personal evolution, and the answers you’re longing for) begins at $697.

This includes your Clarity Consult, comprehensive lab fees, and your personalized Total Body Wellness Profile, featuring detailed lab interpretation, evidence-based medication and targeted supplement recommendations, foundational nutrition and movement strategies, and techniques to support nervous system regulation so that you are free to feel like the most authentic version of yourself.

After your Clarity Consult, you’ll receive your personalized Total Body Wellness Profile. This document brings together your lab results, symptom review, and tailored recommendations for nutrition, movement, sleep, supplements, and prescription therapy (when appropriate).

This is your clearly defined plan for resolving your symptoms and transforming your health.

The next step is to put that plan into action through our Signature Suite of Services.

Our services are organized through a tiered system, allowing you to choose the level of care and investment that best aligns with your goals, without hidden costs, upsells, or pressure to purchase. This is healthcare that honors your autonomy, meets you where you are, and empowers you to move forward with confidence.

Each tier offers a different level of support:

Tier One is for the woman who is ready to get started with clarity and structure. She wants expert guidance and clinical direction but prefers to implement the plan at her own pace and in her own way and without any prescription therapy just yet. She’s motivated, capable, and seeking a sustainable starting point through supplements and lifestyle changes that meets her exactly where she is.

Tier Two is for the woman who is ready to begin prescription therapy and desires more hands-on support and layered guidance. She’s ready to invest more deeply in a comprehensive plan that includes medical management, ongoing check-ins, added accountability, and in-depth education with our proprietary Science-backed, Soulfully Centered™curriculum. The investment for this tier begins at $2,497 for a 3-month program.

Tier Three represents our most elevated experience: a white-glove level of personalized support, on-demand provider access, and exclusive resources designed to anticipate your needs before you even have to ask.

Every package is curated and customized to your unique needs so that it includes only what you need, and nothing that you don’t. Your personal package options will be presented to you as part of your Clarity Consult, providing you with the information you need to make decisions from a place of transparency and confidence.

You’ll have up to 30 days to decide whether to continue care with the Practice through one of these packages. If you decide not to move forward, the consult will be considered complete and the patient–provider relationship will conclude at that time. The information in your Total Body Wellness Profile is offered as general health guidance, and not ongoing medical care. Any decision to implement the recommendations outside of ongoing care with the Practice is your personal responsibility. The Practice is not responsible for monitoring, managing, or addressing outcomes related to self-directed use of these recommendations once continuing care is declined.

Tiered package options for continuing care after the initial consult are offered in 3-, or 6-month timeframes. The purpose of these initial packages is to do most of the heavy lifting: we spend that time diving deep into your health story, reviewing a lot of education, starting and fine-tuning hormone therapy (as applicable), providing close follow-up, implementing sustainable lifestyle strategies, and incorporating supplements where they’re most effective.

By the end of the initial package, we typically have a clearer sense of what’s working well and what may still need refinement. At that point, you’ll transition into a maintenance plan that keeps your progress on track. This includes the investment associated with continued medical management, periodic lab work (as needed), and ongoing provider support.

The maintenance plan renews every 3 months but is offered at a lower cost than the initial package since the most intensive work (longer visits, in-depth education, and more frequent medication adjustments) has already been completed. What remains is personalized, streamlined care that preserves your results and supports you over the long term.

Resplendence is a private pay practice, which means we do not participate in any insurance plans and are unable to submit claims or superbills for reimbursement. Additionally, we are unable to provide services to individuals covered under Medicare or Medicaid.

While this model may feel unfamiliar, it’s intentionally designed to provide you with the kind of care that insurance-based systems often can’t. Without the constraints of coverage limits or pre-authorizations, your care is centered around safe, effective treatments that are also proactive, personalized, and deeply attuned to the female experience.

This allows us to take the time to listen deeply, investigate thoroughly, and offer thoughtful, personalized recommendations that reflect your unique needs, values, and goals. It also means more transparency, more continuity, and a level of service that prioritizes your long-term wellbeing, not just short-term symptom relief.

Your investment in this model is an investment in comprehensive, collaborative care that centers you as the expert of your own body and honors your desire for a healthcare experience that feels aligned, empowering, and effective.

We accept Visa, Mastercard, Discover, and American Express. We are unable to accept HSA/FSA forms of payment.

We provide clear and upfront pricing for all services to ensure there are no hidden fees or unexpected bills, allowing you to make informed decisions about your health care. By choosing a private-pay wellness practice, you are investing in a model that prioritizes your health and well-being, ensuring you receive the highest standard of care without the limitations and frustrations often associated with insurance-based practices.

At Resplendence, we value your time and are committed to providing high-quality care. To ensure that we can serve all our patients efficiently, we have established the folllowing provisions regarding the scheduling, rescheduling, cancellation, and late arrival of appointments.

• Full payment of the Discovery Call fee is required at the time of scheduling. Due to the nature of this appointment type, no refunds will be given if you do not attend or if you cancel your Discovery Call. If you need to reschedule your Discovery Call, please contact us at hello@experienceresplendence.com or 984-224-7470.
  

• Full payment of The Clarity Consult is required at the time of scheduling.

• The Clarity Consult must be scheduled at least 3 days in advance. If you do not see an available date or time that works for your schedule, please reach out to hello@experienceresplendence.com so we may accommodate you.

• If you need to reschedule your Clarity Consult, you may do so without incurring any fees, provided you reschedule at least 24 hours before your appointment time.

• If you reschedule your Clarity Consult less than 24 hours prior to your appointment time, a $50 late rescheduling fee will be automatically applied to your credit/debit card on file.

• If you need to cancel your Clarity Consult, you may do so at least 48 hours before your scheduled time to receive a full refund of your consultation fee minus a 3% processing fee.

• If you cancel your Clarity Consult less than 48 hours prior to your scheduled appointment time, a $150 late cancellation fee will be deducted from your consultation fee, and the remainder will be refunded to you.

• If you do not attend your Clarity Consult and do not provide any advance notice of cancellation, you will forfeit the entire cost of the consultation fee and will not receive any full or partial refund.

• If you are 15 or more minutes late to your appointment without any prior advance notice of your late arrival, you will be considered a “no show” and you will forfeit the entire cost of your Clarity Consult fee and will not receive any full or partial refund.

• If you anticipate you will arrive late to your scheduled appointment, please call 984-224-7470 to notify us. If you arrive 15 or more minutes late to your appointment, you may be required to reschedule your appointment to the next available date/time.

• These policies are meant to serve the best interests of the patients and the practice. In the event of extenuating circumstances, the Practice reserves the right to allow exceptions on a case-by-case basis.

At Resplendence, we focus on providing specialized care for women in the menopause transition, optimizing their hormonal and metabolic health. While we offer a range of services that complement primary care, we do not replace your primary care provider. It’s important to continue seeing your primary care provider for general health needs, routine check-ups, and management of any other health conditions.

There may be times when referral back to your primary care provider or other specialist is necessary including completion of pap smears, breast exams, mammograms, uterine ultrasound, or other needs as indicated. It is important that you inform your primary care provider of the services you are receiving from Resplendence. Our role is to work alongside your primary care provider to offer specialized support tailored to your unique needs during menopause.